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MSM
SGS Laboratory Testing

B & B International
Exclusive Agents For
The United States
And Canada

Representing a Factory
Capable of producing 5,000+ tons of MSM per annum

Quantities up to one ton
Immediately Available From Inventory

In California

Call
800 225-2308
or eMail

 

Below are two self-explanatory messages.  First, where B & B International refers to two earlier requests for testing of MSM from SGS US, the world's largest testing service.  Both times SGS said they could not test this material, but those reports were verbal.

Then, Karl Loren sent a third request, providing additional information, and requesting a reply in writing, as you will see.

The second document is the reply from SGS.


A Division Of
Vibrant Life
1831 North Bel Aire Drive
Burbank, California 91504
(818) 558-1799
(800) 523-4521
FAX (818) 558-7299
eMail:
karl@karlloren.com
November 5, 1998

Oliver Genitizen
CT & E
SGS Group
FAX 310 831-1892

Dear Oliver,

I have twice sent you information related to my interest in testing a specialty chemical, first referred to as MSM, then Dimethyl Sulfone.

Each time you have indicated that my information was inadequate for you to identify the substance.

Now I have more information.

I have my own reference copy of Merck, 10th edition. The product, in my edition, is item 3254, on page 3258, named "Dimethyl Sulfone."

I had given you that same name previously.

Now, I have again had a confirmation that SGS Bombay does this test and must ask why you didn't make a simple reference to Merck to identify the substance.

If you cannot test it, still, even though it is listed in Merck, I suppose I cannot require an explanation, but with SGS promoted as the largest testing lab in the world, I am very surprised at not having gotten a more satisfying answer.

Perhaps you could send me some written explanation this time. I not only have to get this substance tested, I may have to explain to a customer that SGS, big as it is, is unwilling, or unable to test it. If you will not test this material for me, I would expect to be able to give a prospective customer some explanation as to why, and some suggestion as to where, in the US, they can get it tested.

I hope to hear from you.

 

Sincerely,

For Vibrant Life
Karl Loren


11/05/98 10:44,  OCR Scan:

COMMERCIAL TESTING & ENGINEERING CO.,

1921 N. Gaffey St,, &e B, San Pedro CA 90731

Phone: (310)831-1331 Fax. (310)831-102

To: B & B INTERNATIONAL

VIBRANT LIFE
Karl Loren

Fax., (818) 558-72 99
CC:
-----


From, Olivier Gentizon

Office San Pedro
Date November 5,1998

Re TESTING OF DIMETHYL SULFONE

To:  B & B International
Vibrant Life
Karl Loren
FAX (818) 558-7299



VIA FAX TRANSMISSION,-2- PAGES
INCLUDING THIS COVER SHEET ~

Dear Karl,

I refer to your fax received today regarding the testing of the above referenced substance and would like to make the following comments.

1) The information you sent me previously (name of the substance, copy of analysis certificates) was passed on to our laboratory manager who reviewed it and I was informed that this substance could not be tested at our facility. For your information, CT&E laboratories are specialized in minerals testing (e.g. coal, iron ore, sulphur, concentrates, etc.).


2) Some of the reasons for not being able to test a product are as follows:

*~ The laboratory is not equipped to run the
analyses and tests required.

Even though the equipment may be available, the laboratory has never handled this product, which means that no testing method(s) / protocol(s) have been developed and that the necessary standards are not available.

The laboratory may not want to analyze a specific product as it lacks the experience necessary to ensure quality analysis.

3) As you must be aware, there are thousands of chemicals used by different industries - listed by Mercies and others - and therefore you can not expect each laboratory to be able to analyze them all. Besides, commercial laboratories tend to specialize in the analysis of products commonly encountered in their area (for obvious economical reasons).

4) The testing of a product and the subsequent quality certification is not just a matter of identifying the substance by its name, its chemical formula and its physicallchemical properties.


11/05/98, 10:44, CTE SAN PEDRO 4 18185587299
NO.067 1702

5) Being to world largest independent inspection company does not mean that we can conduct analysis and testing of any substance at any of our locations around the world.

6) As I previously mentioned to you, N SGS Bombay and any other laboratory does this test on regular basis, I would be pleased to receive a copy of the analytical protocol(s), for further review by our laboratory manager.

I hope that you will find the above information will be of interest. Do not hesitate to contact Me May YOU require any additional question.

Best regards,~
Oliver Gentizon

Manager West Coast Division
San Pedro California

San Pedro California



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Contact Karl Loren at B & B International for further information.    Within the US, Canada, Alaska and Hawaii, call toll free:  800 225-2308.    Local Phone:  (818) 558-7099.  Or FAX to:  (818) 558-7299.   Or eMail to mailto:karl@karlloren.com .   Or, mail to Karl Loren, B & B International, 1831 N. Bel Aire Drive, Burbank, CA 91504.    You may also use the contact form immediately below to send a message to Karl Loren.  You will often get a reply within minutes -- hardly ever more than a few hours.


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